We offer a 14-day refund period for purchases if the product or service does not match the description or fails to meet the expected performance standards.
To be eligible for a refund, customers must submit a request within 14 days of purchase.
Digital Products
Refunds for digital products will be considered on a case-by-case basis and may require proof of the issue.
Physical Products
Items must be returned in their original condition and packaging.
Customers are responsible for return shipping costs unless the item is defective or incorrect Services
For services, refunds will only be issued if the service has not been provided as described.
Process
To initiate a refund, please contact us at contact@dealsanio.com with your order number and reason for the request.
We will notify you once we’ve received and inspected your request, and let you know if the refund was approved or not Restocking
Fee
A restocking fee may apply for returned physical products.
Non-refundable Items
Certain types of items cannot be returned, like perishable goods, custom products, and personal care goods.
Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund, please contact us atcontact@dealsanio.com